Effective Date: 06/07/2025

This Privacy Policy describes how Anna Sleep ("we", "our", or "us") collects, uses, and shares your personal information when you visit or make a purchase from https://www.anna-sleep.ae (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Cookies installed on your device

As you browse, we also collect:

  • Pages or products viewed

  • Referring websites or search terms

  • Interactions with the Site

This is referred to as Device Information.

We collect Device Information using:

  • Cookies – Small files that track usage (learn more at http://www.allaboutcookies.org)

  • Log files – Record site activity (IP, browser type, etc.)

  • Web beacons/pixels – Track how you navigate the site

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing & shipping addresses

  • Payment details (e.g., credit card info)

  • Email address

  • Phone number

This is referred to as Order Information.

Together, Device Information and Order Information are referred to as Personal Information.

2. How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill orders

  • Arrange shipping

  • Send order confirmations and invoices

  • Communicate with you

  • Screen for fraud

  • Provide targeted product or service information (if aligned with your preferences)

We use Device Information to:

  • Detect potential risk or fraud

  • Improve and optimize our Site (e.g., analytics, marketing)

3. Sharing Your Personal Information

We may share your Personal Information with third parties to help us operate our business. For example:

You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share information:

  • To comply with legal obligations

  • In response to lawful requests

  • To protect our rights

4. Behavioral Advertising

We may use your Personal Information to show you relevant ads. Learn more: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out links:

You can also use the DAA opt-out portal: http://optout.aboutads.info/

Do Not Track: We do not alter site data collection in response to Do Not Track signals.

5. Your Rights (EU Residents)

If you are a European resident, you have the right to:

  • Access personal information we hold about you

  • Request correction, updating, or deletion

We process your information to:

  • Fulfill contracts (e.g., your order)

  • Pursue legitimate business interests

Your data may be transferred outside Europe, including to Canada and the U.S.

6. Data Retention

We retain Order Information unless and until you ask us to delete it.

7. Changes

We may update this policy occasionally to reflect:

  • Operational changes

  • Legal requirements

  • Business practices

8. Contact Us

If you have questions, concerns, or complaints, contact us:

Email: info@anna-mattress.com
Contact Number: +971 52 534 6701
Website: https://www.anna-sleep.ae