الأسئلة الشائعة
نحن نقدم مجموعة واسعة تلبي مختلف تفضيلات النوم:
- مرتبة إيزابيلا باسفنج الذاكرة من آنا سليب
- مرتبة جايد بإسفنج الذاكرة المشبع بالجل من آنا سليب
- مرتبة نوفا الهجينة الفاخرة من آنا سليب
- مرتبة نايتسبريدج يورو توب من آنا سليب
- مرتبة وستمنستر بوسادة علوية من آنا سليب
- مرتبة أرضية من آنا سليب
- مرتبة مهد الأطفال من آنا سليب
مرتبة يورو توب – مثل موديل Knightsbridge – تحتوي على طبقة إضافية من التبطين مدمجة تحت الغطاء وتتماشى مع حواف المرتبة لتمنح مظهرًا أنيقًا ومتناسقًا. توفر نعومة فاخرة دون التأثير على الدعم الجانبي أو البنية.
يتم عادةً توصيل إطارات الأسرة خلال ٧ إلى ١٠ أيام عمل داخل الإمارات العربية المتحدة. عند التوصيل، يتولى فريق متخصص عملية التجميع داخل الغرفة وفقاً لتفضيلاتك.
Mattresses
Anna Sleep offers several mattress types to suit different comfort preferences, including:
• Original Memory Foam
• Premium Gel Foam
• Premium Hybrid
• Euro Top
• Pillow Top
• Sleepover Mattress
• Baby Cot Mattress
Each mattress is designed with different materials, construction, firmness, and comfort characteristics.
A Euro Top mattress has its additional comfort layer integrated flush with the mattress edges, creating a more uniform appearance and structured edge.
A Pillow Top mattress has an additional plush comfort layer sewn onto the top of the mattress, creating a softer, more cushioned feel.
Anna Sleep currently offers the Knightsbridge Euro Top and Westminster Pillow Top models.
The right mattress depends on your preferred firmness, sleeping position, comfort preference, body type, and whether you prefer foam or pocket-spring support.
Anna Sleep mattresses range from foam-based options to hybrid designs with pocket springs. Our mattress buying guide can help you compare the available options and choose a mattress suited to your needs.
Yes. Anna Sleep offers mattress sizes suitable for couples, including Double, Queen, King, and Super King sizes. Queen is 150 × 200 cm, King is 180 × 200 cm, and Super King is 200 × 200 cm.
Anna Sleep offers a wide range of mattress sizes, including:
• Baby Cot : 60 × 120 cm
• Single : 90 × 200 cm
• Small Double : 120 × 200 cm
• Double : 135 × 200 cm
• Queen : 150 × 200 cm
• King : 180 × 200 cm
• Super King : 200 × 200 cm
Selected products are also available in additional international and custom dimensions.
Yes. Anna Sleep offers custom mattress sizes for customers who require dimensions outside the standard sizes. Custom mattresses can be made according to the required dimensions, including for specialized spaces such as boats or RVs.
A mattress can be placed directly on the floor, but proper ventilation is important. Prolonged lack of airflow may affect mattress hygiene and long-term performance. For optimal support and airflow, Anna Sleep recommends using a suitable firm, supportive bed base.
For regular mattress care, Anna Sleep recommends using a mattress protector, vacuuming the mattress regularly, and spot-cleaning stains carefully. The mattress care guide also recommends cleaning the mattress approximately every six months and washing the mattress protector regularly.
Selected Anna Sleep mattresses feature removable covers, including Viro Clean covers designed to provide an additional hygienic layer. Always check the individual product specifications for the specific mattress you are considering.
Bed Frames & Customization
Yes. Anna Sleep offers bed frame customization according to your required dimensions.
If you need a bed frame in a specific width, length, or other dimensions that differ from the standard sizes listed online, our team can work with your requirements.
Custom sizing is included at no additional charge.
Before manufacturing begins, Anna Sleep can provide a drawing showing the requested dimensions for the customer to review and approve. Manufacturing proceeds after the customer approves the dimensions.
This makes the customization process especially useful for bedrooms with non-standard spaces, specific mattress dimensions, or customers who want their bed frame to fit a particular room layout.
Anna Sleep also confirms custom bed frames are available through its size guide and individual bed-frame product pages.
No. Custom sizing for Anna Sleep bed frames is included at no additional charge.
The required dimensions can be discussed with the Anna Sleep team, and a drawing with the requested measurements can be prepared for customer approval before manufacturing.
Yes.
For a customized bed frame, Anna Sleep can provide a drawing showing the requested dimensions. The customer can review and approve the dimensions before the bed proceeds to manufacturing.
This helps ensure that the final bed frame is made according to the agreed specifications.
Yes. If your required bed dimensions are not available among the standard options shown on the website, contact Anna Sleep with your preferred measurements.
Anna Sleep offers custom bed frames designed around specific customer requirements.
Anna Sleep offers a range of upholstered bed frames, including contemporary platform beds, premium upholstered designs,Divan style bed bases and hydraulic storage beds.
Available designs include different headboard styles, upholstery options, sizes, and colors.
Yes. Anna Sleep offers hydraulic storage beds with lift-up mechanisms that provide access to storage space underneath the mattress.
Storage beds are designed to provide additional space for items such as bedding, pillows, blankets, clothing, luggage, and other bedroom essentials.
A hydraulic storage bed uses a lifting mechanism that helps raise the mattress platform, providing access to the storage compartment underneath the bed.
Anna Sleep's storage bed range uses premium hydraulic storage systems designed for convenient access to under-bed storage.
Fabrics & Colors
Yes. Anna Sleep offers multiple fabric and color options for its upholstered bed frames.
Depending on the model, customers can choose from fabric options such as:
• Velvet
• Linen
• Bouclé
Individual bed-frame models may have different available color selections.
Yes. Anna Sleep offers custom fabric colors for its bed frames.
Because the available color range can be much broader than the standard colors displayed online, customers can contact the Anna Sleep team to discuss their preferred fabric color.
Yes. Anna Sleep can provide access to fabric catalogs so customers can explore different upholstery colors and fabric options.
Yes. Anna Sleep offers a catalog-at-your-doorstep service for customers who would like to choose their fabric color in person.
If requested, the fabric catalogs can be delivered to the customer's doorstep, allowing you to view the actual fabric samples and choose your preferred color before confirming your bed frame.
This is particularly useful when you want to match the bed with your existing bedroom furniture, curtains, walls, flooring, or interior design.
Depending on the bed model, Anna Sleep offers premium upholstery options including Velvet, Linen, and Bouclé.
Velvet provides a soft, rich appearance; Linen offers a more natural and timeless look; and Bouclé provides a textured contemporary finish.
Yes. Custom fabric colors are available. If you require a specific color, contact the Anna Sleep team so the available fabric options can be discussed.
Bed & Mattress Sizes
Yes. The mattress and bed frame should be selected to match the required mattress dimensions so that the mattress fits correctly within the bed frame.
For example, a Queen mattress should be paired with the corresponding Queen bed frame size.
Anna Sleep can manufacture custom-size mattresses and bed frames. If your mattress has unusual dimensions, contact the team with the exact measurements so the appropriate bed frame can be designed accordingly.
Yes. Anna Sleep offers custom-order options for international mattress sizes and non-standard dimensions.
For a custom bed frame, provide the required mattress dimensions and any specific requirements related to the available bedroom space.
The Anna Sleep team can then discuss the required specifications and prepare the dimensions for approval before manufacturing.
Delivery & Assembly
Current delivery guidance states:
• Mattresses: approximately 2–3 business days
• Bed frames: approximately 7–10 business days
Delivery times can vary depending on product availability and location.
Yes. Anna Sleep provides delivery across the UAE.
Yes. Professional bed-frame assembly is provided by the Anna Sleep team.
The bed-frame components are delivered to the customer's home and carried to the designated room, where the team assembles the bed according to the required setup.
Yes. Anna Sleep's delivery guidance states that bed-frame components are carried to the designated room before professional assembly.
Before delivery, make sure the entrance, hallways, and route to the bedroom are clear. The room where the bed will be installed should also be ready.
If your building or community requires a delivery or moving permit, arrange this in advance to help avoid delays.
Delivery is free across the UAE.
Ordering & Payment
You can order products directly through the Anna Sleep website. If you require a custom size, custom fabric color, or assistance selecting a product, contact the Anna Sleep team before placing your order.
Standard sizes and options can be selected through the website. For custom dimensions or special fabric/color requirements, contact Anna Sleep directly so the specifications can be confirmed before manufacturing.
The Anna Sleep website supports online payments including credit cards, Apple Pay, Google Pay, Tabby, and Tamara. Available payment methods may be displayed during checkout.
Yes. Tabby and Tamara are displayed among the available payment options on the Anna Sleep website.
Warranty & After-Sales Support
Yes. Anna Sleep mattresses come with a manufacturer's warranty for any defect and a 5 year warranty on mattresses.
Inspect your mattress when it arrives. If you notice damage or another issue, contact Anna Sleep as soon as possible.
Anna Sleep advises customers to report delivery damage within 24 hours for assistance with repair or replacement.
If you are unsure which mattress, bed frame, size, fabric, or color is right for your bedroom, contact the Anna Sleep team for assistance.
For custom beds, you can also discuss your room dimensions and preferred specifications before manufacturing.
Mattress Care & Comfort
with proper care, mattresses can provide approximately 8–10 years of high performance. Actual lifespan can vary depending on usage, care, environment, and other factors.
Use a suitable mattress protector, vacuum the mattress regularly, and spot-clean spills or stains carefully. Anna Sleep's care guide recommends regular cleaning and avoiding aggressive deep-cleaning methods that could damage the mattress.
electric blankets can be used, with precautions including using low settings and appropriate bedding barriers. Always follow the mattress and electric-blanket manufacturer's safety instructions.
Need Help Choosing Your Bed or Mattress?
Whether you need help choosing the right mattress, selecting a bed frame, finding the correct size, choosing a fabric color, or creating a completely customized bed, the Anna Sleep team is available to help. Contact Anna Sleep for personalized assistance with your order, custom dimensions, fabric samples, and product selection.
